ca44's Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how ca44 collects, uses, and protects your data.
Introduction & Scope
This Privacy Policy applies to all registered members and visitors of the ca44 platform.
Purpose of This Policy
ca44 is a secure and reliable online betting platform. We believe your privacy is a fundamental right. The purpose of this Privacy Policy is to transparently explain what information we collect, why we collect it, how we use it, and how your information is kept secure.
When you browse the ca44 website, create an account, or use any of our services, this policy acts as an agreement between you and us. Continuing to use the site means you have accepted the terms of this policy.
This policy was last updated in 2026. We will notify you at your registered email address of any significant changes.
Who This Policy Applies To
This Privacy Policy applies to the following individuals:
- All active and inactive account holders registered with ca44.
- Any person who visits the ca44 website.
- Any person who contacts us through a support channel.
- Any person who participates in any promotional activity run by ca44.
What Information We Collect
ca44 only collects the information that is essential to providing a safe service.
Personal Identification Information
The following information is collected from you at the time of account registration:
- Full name and date of birth (for age verification — only those aged 21 or above may register).
- Email address and phone number.
- Bangladeshi National ID or passport number (for KYC verification).
- Current address.
Financial Transaction Information
Information collected to facilitate deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number.
- Transaction history and amounts.
- Dates and times of deposits and withdrawals.
- Transaction reference IDs.
Technical Information
Information collected automatically while using the site:
- IP address and device type.
- Browser type and version.
- Operating system information.
- Duration of site visits and pages viewed.
- Cookie and session data.
Gaming Activity Information
Information collected to improve your gaming experience:
- Bet placement, win, and loss history.
- Preferred game categories and providers.
- Session duration and activity type.
- Details of bonus and promotion usage.
Purpose of Using Information
Collected information is used only for specific and lawful purposes.
- 1 Service delivery and account management: Your information is needed to create, manage, and secure your ca44 account. This includes login verification, password recovery, and monitoring account activity.
- 2 Processing financial transactions: Your financial information is essential to securely completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Records of each transaction are used to prevent fraud.
- 3 Identity verification (KYC): Every account's identity is verified to comply with Anti-Money Laundering (AML) policies and to ensure the security of the platform. This process involves verifying government-issued identification.
- 4 Customer support: When you contact ca44 via live chat or email ([email protected]) for assistance, your information is used to resolve your issue quickly and effectively.
- 5 Platform improvement and personalization: By analyzing your gaming preferences and activity, we make your experience more tailored and improve the overall quality of our service.
- 6 Security and fraud prevention: Technical data is regularly monitored to detect and prevent misconduct, fraud, and unauthorized access.
- 7 Ensuring responsible gaming: Gaming activity data is used to identify problematic gaming behavior and to apply necessary limits or provide support where needed.
Information Sharing & Disclosure
ca44 never sells your personal information to third parties.
Permitted Cases for Disclosure
Information may be shared on a limited basis in the following circumstances:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared only with the relevant payment provider.
- Technology partners: Technology providers responsible for operating the site may access limited information as needed, but they are required to comply with our privacy standards.
- Legal requirements: Legally required information may be disclosed in response to a legal directive or a valid order from a government authority.
- Fraud prevention: Information may be shared with relevant authorities when needed to assist in the investigation of cybercrime or fraud.
Disclosures That Are Strictly Prohibited
ca44 will under no circumstances do any of the following:
- Sell your information to advertisers or marketing agencies.
- Transfer personal information to third parties without your prior consent.
- Use information for unnecessary or unrelated purposes.
- Share information with third parties that do not follow security standards.
Data Security Measures
ca44 uses industry-standard technology to keep your information secure.
Security Technology
All data on the ca44 platform is transmitted and received using SSL (Secure Socket Layer) encryption technology. This technology ensures that all communication between your browser and our servers remains fully encrypted, so unauthorized third parties cannot read or alter that information.
Your account password is stored using an advanced hashing algorithm that does not store the password in a directly readable form. No member of our staff can view your actual password.
Data Storage & Access Control
Your information is stored on secure servers and only authorized staff can access it as required for specific tasks. Our internal access control policy ensures that each staff member only has access to the information needed to carry out their responsibilities.
Our systems undergo regular security audits, and any suspicious activity is automatically detected and reported.
Cookies & Tracking Technologies
ca44 uses cookies and similar technologies to improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the site. They are used to maintain login sessions, store security tokens, and remember language preferences. Without these cookies, the site will not function properly.
Analytical Cookies
These cookies help us understand how users interact with the site. Information such as which pages are visited most and how long users stay is analyzed to improve the service.
Cookie Controls
You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality, such as login sessions not being maintained.
Your Rights Over Your Information
ca44 believes every user should have full control over their own information.
- Right to access: You may request a copy of your personal information stored with ca44 at any time. To make this request, email [email protected].
- Right to correction: If there are any errors or inaccuracies in your information, you may request a correction. We will correct any verifiable errors as quickly as possible.
- Right to deletion: After closing your account, you may request that your personal information be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
- Right to restrict processing: In certain circumstances, you may ask that processing of your information be restricted, such as when the accuracy of that information is disputed.
- Right to data portability: You may request your personal information in a structured, commonly used format.
- Right to object: You may object to specific processing of your information. If your objection is valid, we will stop that processing.
Data Retention Period
How long information is retained depends on its purpose and legal obligations.
Information for Active Accounts
While your account is active, all personal information, transaction history, and gaming activity records are retained. This information is used for service delivery, support, and account verification.
After Account Closure
Even after an account is closed, financial and transaction-related information is retained for a specified period due to legal obligations. Personal information that is no longer needed is deleted securely.
Protection of Minors
ca44 is strictly for those aged 21 and above.
Age Verification Policy
The ca44 platform is for those aged 21 and above only. We never intentionally collect information from anyone under the age of 21, and we do not approve accounts for them.
Date of birth verification is mandatory at registration. During the subsequent KYC process, age is re-verified via government-issued identification. If any account is found to belong to a person under 21, that account is immediately closed and the collected information is deleted.
If you become aware that someone under 21 is using an account on ca44, please notify us immediately at [email protected].
Policy Changes & Updates
ca44 may amend this Privacy Policy when necessary.
Notification of Changes
If significant changes are made to this Privacy Policy, we will notify you at your registered email address. You will be given sufficient time to review the changes before they take effect.
Continuing to use the site after a policy update indicates that you have accepted the new policy. If you do not agree with the updated policy, contact [email protected] to close your account.
The date of the latest update will always be mentioned at the top of this page. A copy of the previous version may be provided upon your request.
Privacy Contact
Contact us for any questions or concerns regarding this privacy policy.
Email Contact
Email our support team for any privacy-related requests, complaints, or questions:
In your email, clearly state the type of your request (for example: "Request to view information", "Request to correct information", "Request to delete information").
Live Chat Support
For urgent or general questions, use ca44's 24/7 live chat service. Our support team provides assistance in both Bengali and English.
For privacy requests, some additional information may be asked to verify your identity. This is done for the security of your information.
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